ENDRO DWI PUTRA

Senior Presales Consultant, TD SYNNEX (Tech Data APAC), Jakarta, Indonesia

• Deliver solution presentations and articulate strong technical value propositions to enterprise customers.
• Lead and execute Proof of Concept (PoC) engagements aligned with customer use cases and business requirements.
• Enabled partners on Veritas NetBackup and Dell Technologies solutions through targeted technical resources.
• Consulted and troubleshot technical issues for partners in backup and infrastructure projects, ensuring project success.
• Supported infrastructure and data protection initiatives across servers, enterprise storage, and networking to meet customer needs.

Presales System Engineer, PT Wahana Piranti Teknologi, Jakarta, Indonesia

• Conducted product demonstrations and technical training sessions to showcase product capabilities and facilitate user adoption.
• Implemented H3C Hyper-Converged Infrastructure (HCI) solutions, optimizing IT performance for enterprise and education sectors.
• Delivered maintenance and support services for Synology products, enhancing operational efficiency for higher education institutions.

Technical Consultant, PT Nagitec, Indonesia

• Conducted infrastructure assessments and designed enterprise backup solutions ensuring alignment with best practices to enhance data security.
• Led project planning discussions to define scope, manage risks, identify prerequisites, and establish delivery timelines for successful project execution.
• Executed post-implementation functional testing and system validation.
• Executed post-implementation functional testing and system validation to confirm system performance and reliability.
• Delivered hands-on operational training and conducted quarterly preventive maintenance.

Loan Administrator, CIMB Niaga, Tangerang, Indonesia

• Validated documentation and supported credit administration workflow to facilitate timely loan processing.
• Processed loan applications and verified documentation for compliance.
• Coordinated with underwriters to assess borrower creditworthiness.
• Processed loan documentation to ensure adherence to internal banking policies.
• Managed customer inquiries and provided assistance during loan processing.

Direct Sales, LinkNet (First Media), Greater Jakarta Area

• Promoted and sold cable TV and internet services, enhancing customer satisfaction and loyalty.
• Built and maintained strong customer relationships to support long-term retention.
• Built and maintained strong customer relationships, fostering long-term retention and repeat business.

Customer Service, PT Bank Rakyat Indonesia (Persero) Tbk, Tangerang, Indonesia

• Delivered professional banking services focused on customer satisfaction.
• Provided product consultation while addressing account-related inquiries.
• Ensured data confidentiality and compliance with banking regulations to protect customer information.

Bachelor of Science, Computer And Information Systems

Gunadarma University, Depok, Indonesia